Mason James Hair
A Family Legacy
Words & by Grove Seven • Photography by Grove Seven • Interior Design by Marcia Fahim
Nestled in the heart of Castle Hill, Mason James Hair is a place where more than just hair transformations take place—it’s a community and a space where every client is treated with care and value. With over 35 years of collective experience, the family behind the salon—Mason, alongside his wife Marcia, mum Jeanette, and father Mick—have created something that goes beyond just a premium salon experience. It’s a space where people feel valued, heard, and empowered.
From the moment you walk through the door, you’ll likely be greeted by Jeanette with a big hug, a genuine warmth that sets the tone for the entire experience. Their humility and generosity, along with the collective skills and expertise, create an atmosphere where every person who walks in feels special. It’s more than just about hair—it’s about creating an experience that leaves you feeling uplifted, encouraged, and glowing from within.
At Mason James Hair, every detail has been carefully considered to ensure that the experience is luxurious yet welcoming, calm yet vibrant. Whether you’re enjoying a cup of tea or slipping into the chair for a style, there’s an unmistakable sense of belonging. It’s the kind of place where you can relax, unwind, and trust that you’re in the hands of people who genuinely care about making you feel your best.
The family’s commitment to using naturally derived, sustainable, and organically certified products ensures that every styling session is not only a treat for the senses but also a responsible choice for both you and the planet. Their care for every client extends far beyond the salon chair, as they strive to create lasting connections with their community, offering a welcoming space where clients can feel inspired, empowered, and at ease.
As their family business grows, they’re now expanding their talented team of hairdressers, passing on their knowledge, experience, and their deep love for both people and hair. Their dedication to nurturing new talent ensures that every client continues to experience the same level of care and expertise they’ve come to expect, all while fostering a sense of camaraderie within the team.
Our collaboration with Mason James Hair began in 2022, when the family was ready to take their freelance businesses to the next level. We worked closely with them to develop a brand experience that felt as warm and genuine as the space they created. From their logo to their website, signage to photography, every detail was crafted with care to reflect the family’s commitment to quality, authenticity, and lasting relationships.
Their work is a labour of love, and it shows in the way they interact with their clients, offering not just skills and expertise, but also their time, knowledge, and heart. In a world that can sometimes feel disconnected, Mason James Hairis a place where people leave not just with healthy hair, but with a renewed sense of self and belonging.
As the salon continues to grow, we’re honoured to support them with tailored marketing strategies, helping them stay connected with their loyal clients and attract new ones. Through tools like Google Ads, search engine optimisation, content creation, and more, we’re working together to ensure their presence continues to thrive in a competitive market. But even as the business evolves, the family’s values of generosity, care, and humility remain at the heart of everything they do. It’s not just about business—it’s about fostering community, nurturing connections, and creating something truly meaningful.
Services provided: Art Direction, Brand Strategy, Branding Identity, Style Guide, Website Design, Logo Design, Print Design, Business Cards, Luxury Local Mail-Drop, Signage, Photography, Marketing and more…
